Introduction
xunrovarkhon ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (xunrovarkhon.world) or purchase outdoor furniture products from us. This policy complies with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and Federal Trade Commission (FTC) guidelines.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Payment card information and billing address (processed securely through third-party payment processors)
- Purchase history, product preferences, and customer service communications
- Account credentials if you create an account with us
We automatically collect certain information when you visit our website, including:
- IP address, browser type, device information, and operating system
- Pages visited, time spent on pages, click patterns, and referring website addresses
- Information collected through cookies, web beacons, and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery
- Respond to your inquiries, provide customer support, and handle returns or exchanges
- Send you marketing communications (with your consent) about products, promotions, and special offers
- Improve our website functionality, user experience, and product offerings
- Comply with legal obligations, enforce our terms of service, and protect our rights
- Analyze website usage patterns and trends to better understand customer preferences
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Third-party service providers who perform services on our behalf (payment processing, shipping, website hosting, analytics)
- Government authorities when required by law or to protect our legal rights
- Third parties in connection with a business transaction (merger, acquisition, or sale of assets)
All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify. We do not authorize them to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements.
California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act:
- Right to know what personal information we collect, use, disclose, and sell
- Right to request deletion of your personal information (subject to certain exceptions)
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at message@xunrovarkhon.world or call +1 (281) 440-7667. We will verify your identity before processing your request and respond within 45 days as required by law.
Your Privacy Rights
You have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt-out of marketing communications by clicking unsubscribe links or contacting us
- Request a portable copy of your data in a machine-readable format
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Data Security
We implement reasonable technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance functionality, analyze site traffic, and personalize your experience. You can control cookie preferences through your browser settings. For detailed information about our cookie practices, including how to opt-out, please review our Cookies Policy.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.
Do Not Sell My Personal Information
We do not sell your personal information to third parties. If you are a California resident and wish to opt-out of any potential future sale of your personal information, please contact us using the information provided below.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: message@xunrovarkhon.world
Phone: +1 (281) 440-7667
Address: 2525 Cypress Creek Pkwy, Houston, TX 77068, United States
We will respond to your inquiry within 30 days as required by applicable law. For California residents, we will respond within 45 days as required by the CCPA.